Refund Policy 

Refunds are only given once the 120 day period has been completed and there has been no improvement on the credit report.

Steps:

1. Contact us via email with your concerns and reason for requesting your refund.

2. If refund approved, allow us five (5) – seven (7) business days to process a refund.

3. Confirmation of the refund transaction will be sent to you via email confirming the refund.


Privacy Policy

This Privacy Policy governs the manner in which Lucid Credit Solutions, LLC collects, uses, maintains and  discloses information collected from users (each, a "User") of the www.lucidcreditsolutions.com website  ("Site"). This privacy policy applies to the Site and all products and services offered by Lucid Credit Solutions, LLC

Personal identification information: 

We may collect personal identification information from Users in a variety of ways, including, but  not limited to, when Users visit our site, place an order and in connection with other activities,  services, features or resources we make available on our Site. Users may be asked for, as  appropriate, name, email address, mailing address, phone number, credit card information, 

Users may, however, visit our Site anonymously: 

We will collect personal identification information from Users only if they voluntarily submit such  information to us. Users can always refuse to supply personal identification information, except  that it may prevent them from engaging in certain Site related activities. 

Non-personal identification information:

We may collect non-personal identification information about Users whenever they interact with  our Site. Non-personal identification information may include the browser name, the type of  computer and technical information about Users' means of connection to our Site, such as the  operating system and the Internet service providers utilized and other similar information. 

Web browser cookies:

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on  their hard drive for record-keeping purposes and sometimes to track information about them.  Users may choose to set their web browser to refuse cookies, or to alert you when cookies are  being sent. If they do so, note that some parts of the Site may not function properly. 

How we use collected information:

Lucid Credit Solutions, LLC collects and uses Users personal information for the following purposes: 

To improve customer service 

Your information helps us to more effectively respond to your customer service  requests and support needs. 

To process transactions 

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside  parties except to the extent necessary to provide the service. 

To send periodic emails 

The email address Users provide for order processing, will only be used to send them  information and updates pertaining to their order. It may also be used to respond to  their inquiries, and/or other requests or questions. If User decides to opt-in to our  mailing list, they will receive emails that may include company news, updates, related  product or service information, etc. If at any time the User would like to unsubscribe  from receiving future emails, we include detailed unsubscribe instructions at the bottom  of each email or User may contact us via our Site. 

How we protect your information:

We adopt appropriate data collection, storage and processing practices and security measures  to protect against unauthorized access, alteration, disclosure or destruction of your personal  information, username, password, transaction information and data stored on our Site. 

Sensitive and private data exchange between the Site and its Users happens over a SSL secured  communication channel and is encrypted and protected with digital signatures. Our Site is also  in compliance with PCI vulnerability standards in order to create as secure of an environment as  possible for Users. 

Changes to this privacy policy:

Lucid Credit Solutions, LLC  has the discretion to update this privacy policy at any time. When we do, revise  the updated date at the bottom of this page,send you an email. We encourage Users to  frequently check this page for any changes to stay informed about how we are helping to protect  the personal information we collect. You acknowledge and agree that it is your responsibility to  review this privacy policy periodically and become aware of modifications. 

Your acceptance of these terms:

By using this Site, you signify your acceptance of this policy and terms of service. If you do not  agree to this policy, please do not use our Site. Your continued use of the Site following the  posting of changes to this policy will be deemed your acceptance of those changes. 

Contacting us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with  this site, please contact us at: 

Lucid Credit Solutions, LLC | info@lucidcreditsolutions.com | www.lucidcreditsolutions.com | 447 Broadway, 2nd FL #273 NY, NY 10013 | 917-524-8206


Website Terms & Conditions

Introduction.

These Website Standard Terms And Conditions (these “Terms” or these “Website Standard Terms And Conditions”) contained herein on this webpage, shall govern your use of this website, including all pages within this website (collectively referred to herein below as this “Website”). These Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept all terms and conditions contained herein in full. You must not use this Website, if you have any objection to any of these Website Standard Terms And Conditions. This Website is not for use by any minors (defined as those who are not at least 18 years of age), and you must not use this Website if you a minor.

Intellectual Property Rights. 

Other than content you own, which you may have opted to include on this Website, under these Terms, Lucid Credit Solutions, LLC and/or its licensors own all rights to the intellectual property and material contained in this Website, and all such rights are reserved. You are granted a limited license only, subject to the restrictions provided in these Terms, for purposes of viewing the material contained on this Website, 

Restrictions.

You are expressly and emphatically restricted from all of the following: 1. publishing any Website material in any media; 2. selling, sublicensing and/or otherwise commercializing any Website material; 3. publicly performing and/or showing any Website material; 4. using this Website in any way that is, or may be, damaging to this Website; 5. using this Website in any way that impacts user access to this Website; 6. using this Website contrary to applicable laws and regulations, or in a way that causes, or may cause, harm to the Website, or to any person or business entity; 7. engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website, or while using this Website; 8. using this Website to engage in any advertising or marketing; Certain areas of this Website are restricted from access by you and Lucid Credit Solutions, LLC may further restrict access by you to any areas of this Website, at any time, in its sole and absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality of such information.

Your Content. 

In these Website Standard Terms And Conditions, “Your Content” shall mean any audio, video, text, images or other material you choose to display on this Website. With respect to Your Content, by displaying it, you grant Lucid Credit Solutions, LLC a non-exclusive, worldwide, irrevocable, royalty-free, sublicensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media. Your Content must be your own and must not be infringing on any third party’s rights. Lucid Credit Solutions, LLC reserves the right to remove any of Your Content from this Website at any time, and for any reason, without notice. 

No warranties. 

 This Website is provided “as is,” with all faults, and Lucid Credit Solutions, LLC makes no express or implied representations or warranties, of any kind related to this Website or the materials contained on this Website. Additionally, nothing contained on this Website shall be construed as providing consultation or advice to you. 

Limitation of liability. 

 In no event shall Lucid Credit Solutions, LLC, nor any of its officers, directors and employees, be liable to you for anything arising out of or in any way connected with your use of this Website, whether such liability is under contract, tort or otherwise, and Lucid Credit Solutions, LLC, including its officers, directors and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website. 

Indemnification. 

You hereby indemnify to the fullest extent Lucid Credit Solutions, LLC from and against any and all liabilities, costs, demands, causes of action, damages and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms. 

Severability. 

If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein. 

Variation of Terms. 

Lucid Credit Solutions, LLC is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review such Terms on a regular basis to ensure you understand all terms and conditions governing use of this Website. 

Assignment. 

Lucid Credit Solutions, LLC shall be permitted to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification or consent required. However, you shall not be permitted to assign, transfer, or subcontract any of your rights and/or obligations under these Terms. 

Entire Agreement. 

These Terms, including any legal notices and disclaimers contained on this Website, constitute the entire agreement between Lucid Credit Solutions, LLC and you in relation to your use of this Website, and supersede all prior agreements and understandings with respect to the same. 

Governing Law & Jurisdiction. 

These Terms will be governed by and construed in accordance with the laws of the State of New York, and you submit to the non-exclusive jurisdiction of the state and federal courts located in New York for the resolution of any disputes.

Contacting us

If you have any questions about the Website Terms and Conditions, the practices of this site, or your dealings with this site, please contact us at:

Lucid Credit Solutions, LLC | info@lucidcreditsolutions.com | www.lucidcreditsolutions.com | 447 Broadway, 2nd FL #273 NY, NY 10013 | 917-524-8206